Shipboard Rules & Regulations 2019 Season Policy

While at sea, the captain is the sole authority aboard. At sea leadership is very important for the comfort of passengers and the safe running of a vessel while at sea. Social input is always welcome. The captain will be in command at all times of the vessel. What the captain says, happens. We want you to enjoy your your time aboard with us.

Restricted Items:

What Not to Bring and Not allowed on board: Illegal substances (non prescription drugs or illicit drugs, medical or recreational marijuana (Even if legal it is not legal on the high seas), or weapons of any kind are to be brought aboard the boat. Violators will be returned to the dock immediately and the trip cancelled without refund. We all love bananas, however these are bad luck so please leave all bananas at home.

Change Policy:

One schedule date/time change is available at no charge. Additional schedule changes will be assessed a $125 change fee per change of departure day, time, vessel or port.

Payments:

Payments can be made with MasterCard, Visa, Discover or American Express. Payments can also be in the form of a personal check.
Tips for the crew must be paid in cash.

Deposits:

A deposit of 50% is required at the time of booking to hold your date/time slot.

Cancellation Policy:

Day of sailing 25% of deposit is refundable, within three (3) days of sailing 35% of deposit is refundable. Within 4-14 days of sailing 50% refundable, within 21 days of sailing 75% refundable, within 30 days of sailing 100% refundable. All cancellations have a $75 administration fee if paid by credit card.

Weather Policy:

We will do a final weather check with you 48 hours prior to departure. Most all people ask about weather. We keep an eye on the weather and can get a good read within 72 hours of your departure. We will stay in close touch with you in the event we need to amend a date or time to allow for mother-nature. Rain, heavy wind and or sea conditions may cause cancellation. We want you to remember the event not the weather so we are careful to make sure that all systems are go about a week before departure so you have the best at sea event as possible. Your safety and enjoyment at sea is our prime area of focus and responsibility. Should poor weather be forecasted or occur during your charter period, the Captain reserves the right to cancel and/or postpone a sailing for the safety of the passengers and crew. Deposits are 100% refundable if we need to cancel due to weather or any other condition. If the charter has commenced and poor weather eventually rolls in, a mutually acceptable pro rated cost adjustment share of the total fee will be charged, with a minimum fee of $250. Natural Nine Cruises and Fishing, Inc reserves the right to amend, alter or delete these terms at any time. Any dispute resolution shall be through binding arbitration in Worcester County, MA, with any and all court, arbitration or attorney fees to be paid by the party for whom enforcement is sought.

Deposits:

A deposit of 50% is required at the time of booking to hold your date/time slot.

Satisfaction Guarantee Policy:

We guarantee your complete satisfaction, if you are not pleased, please let us know so we can make it right.